At Aqua Jungle Waterpark & Resorts, all tickets and booking confirmations are delivered digitally. Please read our Shipping and Delivery Policy to understand how and when you will receive your purchased tickets.
1. Digital Ticket Delivery
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All tickets booked through our official website (www.aquajungle.in) or authorized platforms are delivered electronically via:
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Email (to the address provided during booking)
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SMS (if applicable)
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You will receive a confirmation message and digital ticket within a few minutes of successful payment.
2. No Physical Shipping
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We do not ship physical tickets or merchandise.
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Entry to the park requires only your digital ticket (QR code/Booking ID) and a valid ID proof.
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You may print the ticket or show it on your mobile device at the entrance.
3. Delayed or Missing Tickets
If you do not receive your ticket confirmation within 30 minutes of booking:
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Check your spam or junk mail folder.
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Ensure your email address and mobile number were entered correctly during booking.
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If still not found, contact our support team immediately with:
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Full Name
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Booking Date
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Mobile Number/Email used for booking
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📧 Email: info@aquajungle.in
📞 Phone: 8081026280
4. Booking Verification at Entry
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Park staff may request a valid government-issued photo ID matching the name on the ticket.
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Guests must carry either:
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A digital copy of the ticket on a smartphone
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Or a printed copy of the ticket
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5. Group Bookings and Special Events
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For corporate/group bookings or special events, a dedicated coordinator will manage ticket distribution.
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Please refer to the terms outlined in your event agreement or contact your assigned representative.
6. Changes to This Policy
Aqua Jungle Waterpark & Resorts may update this Shipping and Delivery Policy at any time. We recommend reviewing it before every booking to stay informed.
If you have further questions, please reach out to our team. We’re happy to help ensure your experience starts off smooth and stress-free!